UYP Systems · Healthcare
The administration around care, taken off the shift.
When a shift opens, the record, the rules and the contact work should already be in one place.
Software for providers and staffing teams. Cover, letters, appointments, credentials and the chase between systems. The clinical decision stays with the service.
Where time gets lost
Work that still depends on who is free to chase it
- A night shift opens at 22:10The absence lands in one record. Eligible cover is contacted from the rules the service already uses. The shift stays open until the service accepts a name.
- A clinic letter sits in a queueThe consultation is already done. The draft is assembled from the notes and the template. It waits for sign-off. Nothing is sent on its own.
- A registration expires on FridayThe date is already in the file. The chase starts before the shift, and an exception is raised if the document does not come back.
The cost is the queue around the work. The decision stays with the organisation.
Flagship
Absence and cover
Absences arrive by phone, message and inbox. The rota, the bank list and the agency line are separate. The same details are retold while the shift stays empty.
The notification is captured, the affected duty is identified, and eligible cover is contacted through the channels the service has configured. Acceptance is written back. An unfilled duty stays visible.
- 01
Report
The absence arrives through the channel the service has set.
- 02
Identify
The duty, the skill and the location are taken from the roster data supplied.
- 03
Contact
Eligible cover is asked, in the order the service defined.
- 04
Record
The outcome is written back. Open duties remain open.
The service accepts who works. The software does not fill the shift by itself.
The range
Software built around healthcare.
12 workflows. Each one takes a queue of operational work and keeps the decision with the organisation.
Absence and cover
When a shift opens, the record, the rules and the contact work should already be in one place.
- Report
- Identify
- Contact
- Record
Rostering administration
The roster is already the plan. The lost time is everything that happens after it changes.
- Watch
- Check
- Queue
- Close
Bank and agency fill
Open duties should move through the pools the service already trusts, with a record of every ask.
- Open
- Offer
- Collect
- Confirm
Clinical letters
The consultation is finished. The letter should not be another afternoon of typing.
- Take the note
- Draft
- Hold
- File
Discharge summaries
The stay is documented. The summary should be a assembly of that record, not a rewrite from memory.
- Gather
- Structure
- Flag
- Release
Appointment recovery
A missed appointment is an empty slot and a person still waiting. The chase should start from the list, not from memory.
- List
- Remind
- Chase
- Write back
Referral administration
A referral should be complete before it joins the waiting list, not after someone has already been waiting.
- Receive
- Check
- Return or queue
- Record
Theatre list administration
A theatre list changes all day. The administration should keep up without a parallel paper list.
- Load
- Mark
- Change
- Confirm
Credentialing
A shift should not be the moment a missing document is discovered.
- Watch
- Chase
- File
- Except
Patient communication
Routine messages should leave on time, in the wording the service has already agreed.
- Event
- Template
- Send
- File
Results chasing
A result that nobody has opened is an administrative failure the record can already see.
- Watch
- Age
- Surface
- Close
Locum onboarding
A first shift should start with a complete file, not a scramble at the door.
- Checklist
- Collect
- File
- Release
The operational case
Less administration around the same work.
The comparisons are the change each workflow is built for. A person still approves the step that needs one.
Current process
Absence and cover
Calls, lists and spreadsheets, repeated for every opening.
With UYP Systems
Absence and cover
One workflow from the report to the recorded outcome.
Current process
Rostering administration
A coordinator reads the rota and starts the chase from memory.
With UYP Systems
Rostering administration
Exceptions surface as a list, with the rule that raised them.
Current process
Bank and agency fill
Parallel conversations with the bank and more than one agency.
With UYP Systems
Bank and agency fill
One duty, every offer, one confirmation.
Current process
Clinical letters
Dictation, typing, and a queue after every clinic.
With UYP Systems
Clinical letters
A draft ready for sign-off, with gaps shown.
How we work
The software is fitted to the operation.
Timing depends on scope, access to the systems already in use, and how much is configuration versus a new build.
01
Discover
The operation, the queue that is eating the day, and the systems already in use.
02
Design and build
The workflow, including the points where a person approves an action.
03
Integrate
Connect the applications and records that are relevant and accessible.
04
Deploy and support
Test, launch and keep the workflow as the operation changes.
Questions
What stays with your team.
Absence and cover
The service accepts who works. The software does not fill the shift by itself.
Rostering administration
Publishing the roster stays with the service.
Bank and agency fill
The service chooses the fill. Cost and suitability stay with them.
Clinical letters
Nothing leaves the organisation until the letter is signed.
Tell us which queue is eating the day.
The conversation starts from the workflow, the systems already in place, and where a person has to approve the outcome.